Someone came in today to complain about his fried computer. Apparently he tried to install memory himself without using any antistatic measure. Because he bought the memory from us, he wanted us to repair his computer at no cost.

Now, now. First of all, you were the one that wrecked the computer. Second of all, that's why we told you we have a technician who can install it for you. You declined the offer. You proceeded at your own risk.

Of course, he didn't get what he wanted. He did threaten not to buy from us again, but with this kind of mind-set and attitude? Fine. You can try that somewhere else, and you still won't get it.